Join Our Team
We have no open positions at this time. We will update this page with details when we have further employment opportunities.
We're seeking a new team member.
Does this sound like you or someone you know?
The role will remain open till we find the right person. We will handle your application wtih care.
Job Overview
Ancestral Medicine is hiring an Administrative Operations Specialist to act as a go-to person at the center of our day-to-day operations. You’ll be a hands-on, in-the-trenches, operations generalist responsible for keeping things running smoothly in numerous key areas.
You’ll wear multiple hats, from coordinating global thinkers and personalities to speak at our online events to maintaining video archives, copy editing, doing research, and much more.
Below is a description of regular ongoing responsibilities, and the person in this role should expect new tasks to be regularly added to their plate both in temporary and ongoing ways. You’ll get a lot thrown at you over time. Part of this role will be remaining flexible, being open to receiving new responsibilities, and being communicative about boundaries should your tasks begin to exceed your ability to manage them.
Rate: $32/hr at 20hrs/week to start.
Responsibilities
COMMS & PRODUCTION
- Support the team in course production via second-look copy edits, ensuring details are correct across all public-facing pages and related emails, making suggestions for clarity and improvement.
- Manage the internal team calendar, making sure all details are clear and correct.
- Coordinate speakers and guest hosts through timely, relational email communications for smooth scheduling in the voice of Ancestral Medicine.
- Update live web pages (no coding required) with new copy, adhering to formatting and style standards.
MEDIA MANAGEMENT & CALL SUPPORT
- Manage our video archive. This calls for abundant downloading (course videos, lessons, event recordings) and uploading (to the relevant places for archive and replay).
- These tasks are often time sensitive and need to be done within 24-72 hours of live events. It requires some light video and audio editing (necessary tools are provided, and we’ll show you what you need to know.) Some Canva proficiency will be helpful to create and add slides, thumbnails, etc.
- Be available to occasionally support the team’s Customer Support Specialist (Michael) in Zoom calls by stepping in as needed to manage live calls, wrangle participants in live Q&As, send groups to breakout sessions, answer live questions on the spot, and assist our teachers in Zoom rooms.
- Assist our Customer Support Specialists with coordinating participants in our vocational training cohorts, manage their public-facing calendar, assist with answering questions, scheduling, and help keeping track of many moving parts to keep this program running smoothly.
- Assist our Customer Support Specialist in coordinating and wrangling the people who support various live zoom events.
RESEARCH
- Assist our founder in researching bibliographic-type resources and learning prompts for new courses and offerings.
- Support our team in venue-scouting for in-person events.
SOCIAL SPACE STEWARD
Tend to various online social spaces, “chat now” website features, and contribute to the vibe to support participant engagement and inquiries. This may include social media support, if you’re up for it.
OVERFLOW HERO
Over time, come to understand the ins and outs of the business and be ready to step in when someone’s plate is full, taking on overflow tasks as needed, seamlessly moving between different areas of the business. We’ll expect you to be agile and responsive. We’ll expect you to be willing to learn new things all the time in order to be able to better support the needs of the moment.
Soft Skills
- A knack for juggling multiple tasks and wearing different hats with ease. This role is a mix of creative problem-solving and finite repetitive tasks. You should be okay with both.
- Social grace, an international sensibility, and cultural awareness are essential to work with our org. Please explore our values and learn a bit about us before applying.
- We’d like you to be curious, engaged, and unafraid to ask questions. A genuine passion for understanding the work will be a plus, and we’d like you to be interested in the success of our mission.
- Please have the ability to self-regulate, set boundaries, and ask for feedback if you’re not sure about something.
Logistics & Perks
LOGISTICS & REQUIREMENTS
- We can only accept applicants between ET and CET time zones. This includes anyone from the east coast of North America (Toronto through Miami), most of South America and the Caribbean, most of Europe (e.g., Dublin, Madrid, Rome, Warsaw), and most of Western and Southern Africa. We will have to decline applicants outside these areas—we need folks who can be working when we’re working.
- You must have exceptional communication skills, both written and verbal. If you have typos in your resume, it’s not gonna work out.
- You should have an aptitude for details, including being precise with occasionally repetitive minutiae (e.g., making sure int’l time zones are listed correctly on web pages, even during daylight savings switches).
- You should be open to taking on a variety of tasks based on the business’s needs in any given moment.
- You’ll need a reliable internet connection to solidly support zoom, and the uploading/downloading of large files.
PERKS
The opportunity to work for a small, heart-centered, mission-driven organization is rare, and we regard it as such. This role is an invitation to step into something special with a lovely, skilled team. We lead with kindness, we’re respectful, and mostly, we just want you to be yourself, work hard (in a boundaried way), and be committed to the mission. We are zero-drama, nervous-system regulated grownups, and we ask that you be as well.
- Your schedule is largely your own. We’ll ask you to be available for regular team meetings, usually on Tuesdays and Thursdays, 60 min each. You may also need to be available during certain hours for course support and to be responsive when something is time sensitive. Otherwise, work when you want to.
- Ancestral Healing Sessions: After six months of working together successfully, we can offer three (and potentially more) complementary ancestral healing sessions per year with any trained practitioner in our Network.
- Flexibility to grow into the role. We’re a (gently and humanely) growing org. If you take this role and run with it, there is the possibility for long-term full-time employment.
How to apply & what to expect
We’ll do our best to get back to you within two weeks. There will be three layers of interviews: first with our managing director, Lauren; second with Daniel, our founder; and finally with members of the team. We hope to make a final decision by late May. We know that’s a long way off, and to be frank, we’re not in a rush. The most important thing is finding the right person who’ll be a fit for the long term. We’ll keep the role open till that person emerges.
Please note, we’re unable to hire from the Ancestral Medicine Practitioner Network, and if you know you wish to participate in our larger vocational trainings in the future, this role is not likely a match. Finally, we appreciate how stressful and disheartening a job search can be. We’ll treat your application with care and be as communicative as possible along the way.